Frequently Asked Questions
Orders & Shipping
Where do you ship?
We currently ship across Australia, with international shipping coming soon.
How long does shipping take?
Orders are usually packed within 1–3 business days. Shipping times may vary depending on your location and during busy launch periods.
How can I track my order?
Once your order has been shipped, you’ll receive a tracking email with all the details you need.
Can I change or cancel my order?
If your order hasn’t been packed yet, we’ll do our best to help. Please contact us as soon as possible after placing your order at hello@lilstormclothing.com and include your order number.
Sizing & Fit
How do your pieces fit?
Most Lil Storm pieces are designed with a relaxed, oversized fit for comfort, movement, and everyday wear. Our product is made to last up to three sizes up.
Do you have a size guide?
Yes — each our website includes a size guide to help you choose the best fit.
What size should I choose if my child is between sizes?
Our tees are already designed oversized, so we recommend getting the right size and not sizing up.
Products & Care
What materials do you use?
We focus on soft, comfortable, and durable fabrics designed for little ones to play, move, and grow in.
How do I wash my Lil Storm pieces?
We recommend a cold gentle wash with similar colours and air drying where possible to help your pieces last longer.
Will sold out items restock?
Some favourites may restock, while others are limited edition drops. Follow us on social media @lilstormclothing or subscribe to our emails for updates.
Returns & Exchanges
Do you accept returns?
Yes — we accept returns for eligible items within our return window, provided they are unworn, unwashed, and in original condition.
Do you offer exchanges?
If your requested size is available, we’ll do our best to arrange an exchange.
What if my item arrives damaged or incorrect?
Please contact us via hello@lilstormclothing.com within 7 days of receiving your order with photos and your order number so we can help.
Payments
What payment methods do you accept?
We accept major debit and credit cards, PayPal, and selected buy now, pay later options available at checkout.
Is my payment information secure?
Yes — all payments are processed securely through trusted payment providers.
Still have questions?
Feel free to contact us anytime through our contact page or social media — we’re always happy to help ♡