Shipping policy

Lil Storm Shipping Policy

Last updated: May 2026

Thank you for shopping with Lil Storm. Below you’ll find everything you need to know about how we process and ship your orders.

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1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).

During new drops, restocks, or peak periods, processing times may take slightly longer. We always aim to dispatch your order as quickly as possible.

Once your order has been shipped, you will receive a confirmation email with tracking details.

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2. Shipping Locations

We currently ship Australia-wide and internationally.

International shipping availability, delivery times, and costs may vary depending on your location.

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3. Shipping Times

Estimated delivery times after dispatch:

Australia:
• Standard Shipping: 3-10 business days  
• Express Shipping: 2-6 business days (if available at checkout)

Please note that delivery times may vary depending on your location within Australia, especially for regional or remote areas, including the Northern Territory.

International:
• Standard International Shipping: 7–21 business days (varies by country)

These timeframes are estimates only and may be affected by courier delays, customs processing, or peak shipping periods.

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4. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected delivery method.

Any free shipping promotions (if offered) will be clearly displayed on our website or at checkout.

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5. Customs, Duties & Taxes (International Orders)

For international orders, your parcel may be subject to customs duties, taxes, or import fees depending on your country’s regulations.

These charges are not included in your order total and are the responsibility of the customer.

We recommend checking your local customs requirements before placing your order.

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6. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email.

You can use this to track your parcel directly through the courier’s website.

If you haven’t received your tracking email within a few days of ordering, please check your spam folder or contact us.

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7. Incorrect Address

Please ensure all shipping details are correct at checkout.

We are not responsible for:
• Orders shipped to incorrect or incomplete addresses provided by the customer  
• Delays or failed delivery due to incorrect information  

If you notice an error, please contact us as soon as possible and we will do our best to assist before the order is dispatched.

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8. Lost or Delayed Parcels

Once your order has been shipped, it is in the hands of the courier.

If your parcel is delayed or appears lost, please contact us and we will assist you in lodging an investigation with the shipping provider.

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9. Damaged or Missing Items

If your order arrives damaged, incorrect, or missing items, please contact us within 48 hours of delivery with your order number and photos so we can resolve the issue as quickly as possible.

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10. Contact Us

If you have any questions about shipping or your order, please contact us:

Lil Storm Clothing  
Email: hello@lilstormclothing.com